{"id":21731,"date":"2024-01-27T10:52:45","date_gmt":"2024-01-27T10:52:45","guid":{"rendered":"https:\/\/jesterhillwines.com.au\/?page_id=21731"},"modified":"2024-03-03T04:18:45","modified_gmt":"2024-03-03T04:18:45","slug":"faqs","status":"publish","type":"page","link":"https:\/\/jesterhillwines.com.au\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row][vc_column width=”1\/2″][vc_custom_heading text=”General Questions” font_container=”tag:h2|font_size:30|text_align:left|color:%23ffffff” css=”.vc_custom_1706352760375{padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #c40000 !important;}”][vc_toggle title=”Are you dog friendly?”]<\/p>\n

Yes. We have our own big, friendly great dane dog called Scooby-Doo and blue healer called Major. If your dog is nervous, give our Cellar Door a call<\/span><\/a> prior to arriving and Scooby-Doo and Major can do their quality control in the office. We do ask that you clean up after your dog, and if he or she does not play well with other dogs you keep them restrained at all times.<\/p>\n

[\/vc_toggle][vc_toggle title=”Are you wheelchair accesible?”]<\/p>\n

Yes. Please visit our Accessibility<\/span><\/a> page for more information.<\/p>\n

[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Wine Tastings & Bookings” font_container=”tag:h2|font_size:30|text_align:left|color:%23ffffff” css=”.vc_custom_1706352888288{padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #c40000 !important;}”][vc_toggle title=”Do I have to do a wine tasting or can I just buy a glass\/bottle?”]<\/p>\n

Wine tastings are not mandatory. All of our wines are available for purchase by the glass or bottle, if you would prefer to not do a tasting.<\/p>\n

[\/vc_toggle][vc_toggle title=”Does everyone in my group have to taste wine?”]No, absolutely not. Simply let your friendly host know who would like to do a wine tasting, and you will be only charged for those people.[\/vc_toggle][vc_toggle title=”Can I stay longer after my booking?”]<\/p>\n

You are more than welcome to stay longer after your wine tasting. There is plenty of space outside and plenty of fun activities to do.<\/p>\n

[\/vc_toggle][vc_toggle title=”Can we do a wine tasting on a picnic blanket?”]<\/p>\n

No, unfortunately we cannot accommodate a tasting experience if you are on a picnic blanket. We can however do seated wine tastings at our inside or outside tables. All of our wines are available for purchase by the glass or bottle and you are more than welcome to enjoy them on your picnic blanket.<\/p>\n

[\/vc_toggle][vc_toggle title=”What happens if it rains?”]<\/p>\n

We have plenty of room inside our Cellar Door, around the fire or undercover seating outside for your enjoyment.<\/p>\n

[\/vc_toggle][vc_toggle title=”Do you have a winery tour?”]<\/p>\n

Tours of the winery and vineyard can be arranged. Bookings for these tours are essential and are subject to availability. Call<\/span><\/a> or email us<\/span><\/a> to book a vineyard tour.<\/p>\n

[\/vc_toggle][vc_toggle title=”Can I book a private function at your venue?”]Yes, please visit our\u00a0Functions<\/a>\u00a0page for more information.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Online Orders” font_container=”tag:h2|font_size:30|text_align:left|color:%23ffffff” css=”.vc_custom_1706353261928{padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #c40000 !important;}”][vc_toggle title=”Where do you deliver?”]<\/p>\n

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We deliver Australia wide.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=”How much is delivery?”]<\/p>\n

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We offer FREE delivery for all Joker’s Wine Club orders and all Australian orders over $150.\u00a0\u00a0Delivery is via our delivery partners Australia Post or Aramex.<\/p>\n

All orders under $150 are charged at the following flat rates:<\/p>\n